Privacy Policy

1. Information We Collect

• Account Information: Your email and encrypted credentials to securely authenticate your account and store your progress.

• Live Voice Streams: During real-time calls, audio is processed on-the-fly over encrypted channels for speech-to-text and AI response generation.

• Learning History & Vocabulary: We store your session transcripts, saved vocabulary, and grammar feedback so you can review them in your Smart History.

2. How We Use Your Data

• Powering real-time voice conversations and instant tutor corrections.
• Adapting conversation difficulty and topics to your native language and goals.
• Managing subscription plans and daily quota renewals.

3. No Data Selling or Third-Party Ads

We never sell, rent, or trade your voice recordings or transcripts with third-party advertisers. Your data is used within Oulo to deliver your learning experience.

4. Cookies, Analytics & Marketing Technologies

We use cookies and digital measurement technologies provided by trusted third-party analytics and advertising partners to analyze website traffic, evaluate campaign performance, and improve user experience. These tools have no access to your voice recordings or learning transcripts, and no sensitive personal data is shared. You can disable cookies at any time via your browser settings.

5. Data Security & Storage

All voice transmissions and data transfers use encrypted TLS/HTTPS protocols. Data is stored in secure cloud databases with strict Row Level Security policies.

6. Payment Processing & Financial Security

Subscription payments are processed with the highest security standards through verified payment links and gateways secured with bank-grade encryption. We never collect or store payment card numbers or banking credentials on our servers.

7. Your Rights & Data Deletion

You have full rights to access and review your learning history, or permanently delete your account and all associated transcripts and learning records at any time.