At Oulo, your privacy and the security of your voice data and learning conversations are paramount. This document outlines how we collect, process, and protect your information.
1. Information We Collect
• Account Information: Your email and encrypted credentials to securely authenticate your account and store your progress.
• Live Voice Streams: During real-time calls, audio is processed on-the-fly over encrypted channels for speech-to-text and AI response generation.
• Learning History & Vocabulary: We store your session transcripts, saved vocabulary, and grammar feedback so you can review them in your Smart History.
2. How We Use Your Data
- Powering real-time voice conversations and instant tutor corrections.
- Adapting conversation difficulty and topics to your native language and goals.
- Managing subscription plans and daily quota renewals.
3. No Data Selling or Third-Party Ads
We never sell, rent, or trade your voice recordings or transcripts with third-party advertisers. Your data is used strictly within Oulo to deliver your learning experience.
4. Encryption & Security
All voice transmissions and data transfers use encrypted TLS/HTTPS protocols. Data is stored in secure cloud databases with strict Row Level Security policies.
5. Your Rights & Data Deletion
You have full rights to access and review your learning history, or permanently delete your account and all associated transcripts and learning records at any time.
6. Privacy Inquiries
If you have any questions regarding your privacy, please contact us on WhatsApp: